Campaign: 2025 and beyond

Enterprise Architecture

• Improve Enterprise Architecture to handle increasing demands and optimize agility to deliver new services. o Full modernization and integration of SSA’s systems.  Develop a full, enterprise-wide system map. Map should be able to: • Present current status. • Present goal status (future state). Use data analytics (Watson?) to help plan the sequence of the enterprise modernization transition. • Wrapping legacy systems ...more »

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Campaign: 2025 and beyond

Policy Optimization

o Redesign and optimize policy implementation and changes. Create a comprehensive and searchable policy database and mapping to enterprise services we deliver. Establish clear dichotomy between global policy objectives from functional policy objectives. Clearly align policy with expected performance and actual outcomes. Update policy processes to reflect needs of a modernized enterprise delivery system. Break connection ...more »

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Campaign: 2025 and beyond

Public Service Partnerships

Are there public service partnerships that SSA can leverage? o SSA provides service to citizens regarding their Social Security earnings, disability options, SNAP, SSI, etc. However, maybe we can provide more holistic information to citizens.  Are there times in people’s lives when a special SSA outreach can be triggered to help people better understand their retirement needs and how to reach their goals? At ...more »

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Campaign: 2025 and beyond

Integrated training strategy

o What is our overall vision of our agency in the future?

o What are our key technical and business challenges?

o What skills do we have and what skills do we need?

o Develop an analytic dashboard and mapping that identifies progress on meeting our educational needs.

o Link educational progress to actual project and business performance

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Campaign: 2025 and beyond

Allow greater data sharing to increase integrity of programs

Allow greater data sharing between government agencies to increase integrity of our programs. Eliminate dual benefits from different federal and state agencies that are administered for the same purpose (to provide a financial safety net for the disabled public. The change will help to ensure the solvency and integrity of our programs. For example, state agencies manage the unemployment insurance benefits for workers ...more »

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Campaign: 2025 and beyond

Automatic Double Sided Printing

I suggest all offices to have mandatory double-sided printing. Some of us have to manually add the printing to setup in order to print double sided, because we like to save paper. Claims Representatives have to change workstation almost every day, and when that happens, we need to change the print set up again every time one logs in to a workstation. I suggest that ALL of our computers be set up so they automatically ...more »

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Campaign: 2025 and beyond

Searchable Text

Accelerate introduction and usage of searchable medical text within the disability systems.Coordinate search capabilities with information collected through health IT (HIT) capabilities.

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Campaign: 2025 and beyond

Get it right

I have End Stage Kidney Disease, called summer of 2013, was told to take cranberry pills but if I were interested in disability to talk to SSA after dialysis education. Six months later I did, was told to come back when on dialysis. Called to confirm, was told no one is going to talk to you until you are on dialysis. (How can you plan w/ disability looming ahead). Came back few months later, on dialysis, was told you ...more »

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Campaign: 2025 and beyond

Field offices are not effective anymore

I once called my field office and truly believe their should be a different system. I believe that they should have a representative case rotate and if you are not happy with a case worker you can remove a caseworker and get a new one

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Campaign: 2025 and beyond

INFORMATION IN YOUR FACE

SSA can create some type of Kiosk where claimants can track their paperwork that they submit to SSA to ensure that all information is received in their files. They can then assure that they are getting a fair decision based on their submissions and it would eliminate on duplicate paperwork being sent in and time factor on case being thoroughly reviewed. It may even eliminate alot of unnessasary calling.

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making the most of our beneficiaries

There is a trend in modern times towards making tho most of ourselves, aided by our great health system and encouraged by forward-leaning statutes, like the Americans with Disabilities Act. Social Security must build on the progress allowed by Medicare, the Affordable Care Act and the ADA to encourage gainful activity among younger people who might suffer from a disabilty and older people (above 70) who might wish to ...more »

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Campaign: 2025 and beyond

Add ability to apply for ssi without calls or comming to office

Need to have a way to apply online for ssi since some people do not have the time to go down to your office or be on the phone for a long time. Need to have a way to do this online so that it would speed up wait times at your office locations.

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